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Progress Report to CUWL - January 23, 2008

User Services Coordinating Committee (USCC)

Presented by Steve Frye, USCC Chair

At the CUWL meeting in October, the USCC action items were presented and approved by CUWL.  

Progress on Actions Items

Create a system-wide user services wiki to share information, tools, resources and teaching materials.
We have joined with the other coordinating committees and created a CUWL wiki and a CUWL group account within the UW-Madison instance of xythos.

Identify the desired/required functionality of our next generation OPAC.
After discussing this action item with the chair of the Technology Initiatives CC, we decided that this item will eventually be taken up by the Technology Initiatives CC. 

Explore information literacy/library instruction assessment tools and make a recommendation.
We have formed the Information Literacy Assessment working group: http://cuwlwiki.wetpaint.com/page/Information+Literacy+Assessment

Investigate and recommend ways to assess our user services.
We have formed the MetaLib Assessment working group: http://cuwlwiki.wetpaint.com/page/Metalib+Assessment

Investigate new models of reference services.
We have formed the New Reference Models working group: http://cuwlwiki.wetpaint.com/page/New+Reference+Models

Explore the use of Web 2.0 tools in the provision of user services.
We have formed the Web 2.0 Tools working group: http://cuwlwiki.wetpaint.com/page/Web+2.0+Tools

You can see the list of members, read each group’s charge, and follow the progress of each working group by going to the CUWL wiki: http://cuwlwiki.wetpaint.com

Additional Items
We are in the process of establishing a distance services standing committee which will include the distance service liaison from each campus. This committee will have space on the CUWL wiki to discuss distance service related issues and concerns. 

We are meeting monthly (2nd Friday) from 10am-12pm. We are using a service called freeconference.com which provides free teleconference and webconference services.

We sponsored a system-wide presentation on iSkills using the teleconference service and webconference tool provided by freeconference.com. We had between 30 and 40 library staff from around the UW-System join us for this 45 minute presentation. We are hoping to sponsor similar system-wide presentations on user-service related topics in the future.